Shipping policy

Shipping Policy

Thank you for shopping with us!

We strive to process and deliver your order as quickly as possible.

Order Processing

  • All orders are processed within 1–3 business days after your order is placed.

  • Orders are processed Monday through Friday, excluding holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Since we have our inventory based in the US, most orders are delivered within:

  • 3–5 business days after shipment

  • Many eligible orders may arrive sooner depending on your location and carrier availability.

Please note that delivery times are estimates and may occasionally be affected by weather, holidays, or carrier delays.

Shipping Locations

We currently ship within the countries where our products are available. Shipping availability and delivery times may vary depending on your location.

Returns & Refund Policy

Your satisfaction is important to us. If you're not completely happy with your purchase, we're here to help.

15-Day Return Window

You may request a return within 15 days of receiving your order.

Return Eligibility

To qualify for a return:

  • The item must be unused and in its original condition.

  • The product must be returned in its original packaging.

  • Proof of purchase or your order number is required.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return if they have been opened or used.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and photos of the issue so we can resolve it promptly.

Return Shipping

If the return is due to our error (incorrect, damaged, or defective item), we will cover the return shipping costs.

For all other approved returns, the customer is responsible for return shipping unless otherwise stated.

Contact Us

If you have any questions about shipping, returns, or your order, please contact our customer support team. We are happy to assist you.